Failure analysis — is the process of collecting and analyzing data to determine the cause of a failure. It is an important discipline in many branches of manufacturing industry, such as the electronics industry, where it is a vital tool used in the development of… … Wikipedia
Metallurgical failure analysis — is the process by which a metallurgist determines the mechanism that has caused a metal component to fail. Typical failure modes involve various types of corrosion and mechanical damage. It has been estimated that the direct annual cost of… … Wikipedia
Service-oriented architecture — (SOA) is a method for systems development and integration where functionality is grouped around business processes and packaged as interoperable services . SOA also describes IT infrastructure which allows different applications to exchange data… … Wikipedia
Service Recovery — The “service recovery paradox” states that with a highly effective service recovery, a service or product failure offers a chance to achieve higher satisfaction ratings from customers than if the failure had never happened. A little bit less… … Wikipedia
Failure rate — is the frequency with which an engineered system or component fails, expressed for example in failures per hour. It is often denoted by the Greek letter λ (lambda) and is important in reliability engineering. The failure rate of a system usually… … Wikipedia
Failure in the intelligence cycle — or intelligence failure, while never defined in texts, can be understood to be the outcome of the inadequacies within the intelligence cycle. The intelligence cycle itself consists of six steps that are constantly in motion. The six steps are:… … Wikipedia
Failure mode and effects analysis — A failure modes and effects analysis (FMEA) is a procedure for analysis of potential failure modes within a system for classification by severity or determination of the effect of failures on the system. It is widely used in manufacturing… … Wikipedia
Service life — A product s service life is its expected lifetime, or the acceptable period of use in service. It is the time that any manufactured item can be expected to be serviceable or supported by its manufacturer. Expected service life consists of… … Wikipedia
Stress analysis — is an engineering discipline that determines the stress in materials and structures subjected to static or dynamic forces or loads (see statics and dynamics) (alternately, in linear elastic systems, strain can be used in place of stress). The aim … Wikipedia
Consumer service — Consumer Services refers to the formulation, deformulation, technical consulting and testing of most consumer products, such as food, herbs, beverages, vitamins, pharmaceuticals, cosmetics, hair products, household cleaners, paints, plastics,… … Wikipedia
Market failure — is a concept within economic theory wherein the allocation of goods and services by a free market is not efficient. That is, there exists another conceivable outcome where a market participant may be made better off without making someone else… … Wikipedia
